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Privacy policy

This page explains how FerruleX handles information you send through the website contact / RFQ form.

What we collect

When you request a quote we receive the details you type — typically name, company, email, phone and the technical fields of your RFQ (sizes, materials, quantity, destination).

How we use it

We use inquiry data only to reply with quotations, clarify specifications and fulfill orders. We do not sell your contact list.

Retention

RFQ correspondence is kept as long as needed for quoting, order history and legal record-keeping, then deleted or archived under our internal schedule.

Cookies and analytics

This site itself does not set tracking cookies. We use Google Analytics 4 to understand site traffic (pages visited, approximate location, device type). Analytics cookies are set only after you accept them in the cookie banner that appears on your first visit.

If you decline, no analytics cookies are stored and your visit is not tracked. Your choice is saved in your browser's local storage, not sent to us. You can change or withdraw it at any time via the "Cookie settings" link in the footer.

Google may process analytics data on our behalf under its own data processing terms. We do not sell analytics data or combine it with your RFQ details.

Contact

Questions about this policy: use the contact form with subject “Privacy”.

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